Revocation policy (Extract from the GTC)
4 Customer’s right of withdrawal
4.1 You have the right to revoke this contract within 14 days of the conclusion of the contract without giving any reason. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract using a clear declaration sent to the email address below.
Please direct your request to the following:
Subject: “Right of withdrawal declaration.”
When submitting your “Right of withdrawal declaration”, please ensure that you provide your full name, email address and bank account details for a hasty turnaround. OWCT will send you an acknowledgement of receipt of the revocation as soon as possible with a “Return Note” by email.
4.2 The Effects of Withdrawal from an Online Product.
Due to the online product Komposition, we do not offer refunds when you change your mind. OWCT may provide a partial refund.
Provided the Online product has not been accessed, is unused or has not been opened. OWCT will reimburse all funds paid within 14 days of your online product payment.
Unless otherwise agreed, OWCT will use the same method to reimburse your funds that were used for the initial transaction.
4.3 A private individual can gain immediate access to their online products. You will need to agree to surrender your 14-day “right to withdrawal.”
4.4 Business customers can also surrender the “right of withdrawal” to gain immediate access to the online products purchased before the expiry of the 14-day period.