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Europe ยท Window Manufacturer

Sidey Solutions โ€” Window Cleaning Guide

๐Ÿ‡ฌ๐Ÿ‡ง United Kingdom ยท Last reviewed by Justin Orloff

sidey product

Quick Facts

founded

1932

hq

Perth, Scotland

primaryMaterials

PVCu, foiled PVCu, composite (doors)

glazingPartner

Own glazing production

marketTier

Mid-market

Brand at a Glance

  • Founded: 1932
  • HQ: Perth, Scotland (100,000 sq ft manufacturing facility)
  • Market position: Scotland's largest window and door manufacturer and installer
  • Frame materials: PVCu, foiled PVCu, composite (doors)
  • Key ranges: Casement Windows, Tilt and Turn Windows, Reversible Windows, Vertical Sliding Windows, Patio Doors, Composite Doors, French Doors
  • Glazing options: Double and triple glazed units. High performance energy-efficient glazing. Scratchguard glazing protection available.
  • Where they sell: Scotland and wider UK market. Social housing, homeowners, trade, new build and developers.
  • Warranty: 10-year fully insured guarantee with 100% deposit protection
  • Website: sidey.co.uk
  • Official care documentation: sidey.co.uk/wp-content/uploads/2023/01/Sidey-Care-and-Maintenance-Guide-2022.pdf

Product Range

  • Casement Windows
  • Tilt and Turn Windows
  • Reversible Windows
  • Vertical Sliding Windows
  • Composite Doors

Why This System

Sidey's own care guide states directly that the glass in most double and triple glazed units is easily scratched - a direct caution from the manufacturer that every cleaner must take seriously. PVCu is low-maintenance, not no-maintenance. Solvents, bleach, and ammonia-based sprays damage PVCu - and the discolouration and surface degradation they cause cannot be reversed. Foiled PVCu frames require cleaning every three months in areas of heavy industry or every six months in rural locations - a more demanding schedule than many cleaners expect. Multiple window styles each require a specific operating sequence before you can safely access the glass - Reversible, Tilt and Turn, and Vertical Sliding windows all work differently. Composite doors have additional prohibitions against abrasive cleaners, bleach, solvents, and steam cleaners, plus a regular lacquer application requirement.

Step 1 of 2: Manufacturer Recommendations

Official Care Guidance

No official guide published. The steps below are based on Justin Orloff's 25 years hands-on experience with this system.

Step 2 of 2: The Orloffs Protocol

The Orloffs Protocol

This is how I clean Sidey Solutions windows. The tools and technique below come from 25 years of daily professional work on the glass. Every step has been tested on real installations and adapted specifically for Sidey Solutions systems.

Pro Tools

My daily tool list. This is what I carry to every job.

1T-bar applicator with a clean microfibre cover (checked for grit before each use)
2Professional squeegee with a fresh rubber blade
3Bucket with lukewarm water and one drop of mild pH-neutral dish soap per litre
4100% cotton towelling rags for edge detailing
5Soft microfibre cloth for frame surfaces
6Separate cloths for frames and glass to avoid cross-contamination

Follow these steps in order. Each one builds on the last. This is the same sequence I use on every Sidey Solutions installation.

  1. 1

    Preparation -- before any water touches the glass

    Fill the bucket with at least 10 litres of water. Add soap for cleaning power -- enough to cut through environmental deposits, not so much you are fighting foam.

    Before touching the glass, brush down the surface to remove loose dust, spiderwebs, and debris. Any grit left on the glass during the wash phase risks scratching during agitation.

    Check the aluminium frame condition before you start. Confirm which cleaning product is safe for that surface before opening any bottle.

    Cover anything below the windows that cannot be moved.

  2. 2

    Agitation -- apply and work the solution

    Dip the microfiber T-bar completely into the soap water, both sides. Remove excess water with your hand so it does not drip. Apply the solution across the entire glass surface with overlapping passes.

    The goal is to fully dissolve and release every deposit from the glass surface. Anything not released during agitation gets transported across the glass by the squeegee as a smear.

    For stubborn spots -- insect marks, salt residue, environmental deposits -- re-apply soap water and allow it to soak for a full minute before agitating again. Use more soap water, not more pressure.

    For panels above arm reach: attach the T-bar to an extension pole. Work in sections -- top first, then middle, then bottom -- keeping each section wet until you squeegee it.

    Rinse the T-bar cover regularly during the job. A dirty applicator causes microscopic scratches that accumulate over time.

  3. 3

    Detail the frame edge before squeegeeing

    Use your 100% cotton towelling rag, finger pressed into the fabric, to work into every junction and remove pooled soap water before the squeegee pass.

    This prevents drips running down onto already-cleaned areas during squeegeeing and keeps soap water out of drainage channels.

    On Sidey aluminium frames, pay particular attention to the bottom edge where glass meets the frame sill -- water pooled here runs into drainage openings and leaves residue over time.

  4. 4

    The squeegee

    Tilt the squeegee at a slight angle so soap water spills from one side of the channel only -- not both. If the rubber is jumping or squeaking, either the rubber is not lubricated enough or the glass surface has warmed.

    Cutting in: start with the rubber blade making first contact on a dry edge of the glass.

    Side to side: horizontal passes across the panel. Works well on wide sections. Top to bottom: vertical passes down the panel. Works well on tall narrow sections.

    The J tune: one smooth unbroken motion top to bottom, wrist rotating at each end to reverse without lifting the rubber. The most efficient method on larger panels -- but it requires training before applying it to premium glass.

    Wipe the rubber dry after every pass. Overlap each stroke by 2-3 cm.

  5. 5

    Final edge detailing

    After squeegeeing, there is always a residual line of water along the bottom edge and at the panel sides. Take a dry cotton rag, fold to a clean corner, and detail these edges in one smooth pass.

    On Sidey frames, the bottom edge where glass meets the sill requires the most careful attention. Water left here runs into drainage and leaves residue that affects the next clean.

    Rotate the rag to a clean section after every pass. If the rag picks up grit at any point, replace it immediately.

  6. 6

    Frame wipe and hardware check

    On Sidey powder-coated aluminium frames: use pH-neutral cleaner only, never abrasive pads or steel wool. Dry immediately after wiping.

    Check that all drainage openings are clear and unobstructed. Water must be able to flow freely -- a blocked channel leads to accumulation that affects seal performance over time.

    Operate every opening window through its full range. Stiff handles or resistance at locking points indicate hardware that needs lubrication. Flag it to the owner rather than forcing it.

Watch the Window Cleaning Manifesto hereSee these techniques in action. Free, 5 minutes, lifetime access.

Pro Tips

  • Sidey's own documentation flags how easily the glazing scratches - check your applicator cover for grit before every use, and remove hand jewellery before touching the glass.
  • Foiled PVCu frames must not be cleaned with spirit-based products - the foil finish lifts or dulls permanently with the wrong cleaner.
  • Different Sidey window types require different operating sequences before cleaning - learn the right sequence for each style before you start.
  • Never force the tilt operating buttons on Vertical Sliding Windows when closing - hold the buttons in the retracted position or you can permanently damage the frame.
  • Clear drainage holes whenever you open the windows - blocked drainage causes water to pool inside the frame over time.

What NOT To Do

  • Do not use abrasive cleaners or scouring pads on any Sidey surface - glass, frame, or door.
  • Do not use bleach on frames or doors.
  • Do not use solvents - this includes white spirit, methylated spirit, cellulose thinners, acetone, and nail varnish remover.
  • Do not use adhesives of any kind on door surfaces.
  • Do not use high-pressure steam cleaners on any Sidey window or door.
  • Do not use spirit-based glass cleaners on foiled PVCu frames - use spirit-free formulations diluted with water.
  • Do not use cloths that contain grit, dirt, or dust on the glass - the glazing in Sidey units is easily scratched.
  • Do not wear hand jewellery when cleaning Sidey glass.
  • Do not use sharp implements to scrape mortar, cement, paint, or other stubborn deposits off PVCu or glass surfaces.
  • Do not clean glass in direct sunlight - soap water dries before it can be removed, baking residue onto the surface.
  • Do not leave windows in restrictored or secondary opening positions when the property is unoccupied - these positions are not secure.
  • Do not force the tilt operating buttons on Vertical Sliding Windows when closing the sash - the frame can be permanently damaged if the buttons are not held in the retracted position during closing.

Bundle Kits and Tool Recommendations

Bundle Kit

Orloffs Squeegee Pro Pack flat lay
Pro KitThe full professional setup. Brass squeegees, T-bar with applicator cover, tool belt, rags, soap, and bucket. Everything from the daily tool list in one box.Shop now โ†’
Orloffs Squeegee Pro Pack bundled

Cleaning Frequency

Glass and frames: 2x per year minimum (Inside and out.). Foiled PVCu frames - heavy industry areas: Every 3 months. Foiled PVCu frames - rural locations: Every 6 months. External hardware and ironmongery: Monthly wipe-down. Hardware mechanisms and keeps: Once per year (Oil or light grease.). Composite door surfaces: Monthly cleaning + lacquer every 6-12 months (Apply Konig Maintenance Lacquer 2-3 coats.)

Frequently Asked Questions

How often should I clean Sidey Solutions windows?
For Sidey Solutions windows, Glass and frames: 2x per year minimum (Inside and out.). Foiled PVCu frames - heavy industry areas: Every 3 months. Foiled PVCu frames - rural locations: Every 6 months. External hardware and ironmongery: Monthly wipe-down. Hardware mechanisms and keeps: Once per year (Oil or light grease.). Composite door surfaces: Monthly cleaning + lacquer every 6-12 months (Apply Konig Maintenance Lacquer 2-3 coats.). Coastal or urban locations may need more frequent cleaning.
What tools do I need for Sidey Solutions windows?
Professional cleaning of Sidey Solutions windows requires my daily tool list of: T-bar applicator with a clean microfibre cover (checked for grit before each use), Professional squeegee with a fresh rubber blade, Bucket with lukewarm water and one drop of mild pH-neutral dish soap per litre, 100% cotton towelling rags for edge detailing, Soft microfibre cloth for frame surfaces, Separate cloths for frames and glass to avoid cross-contamination.
What should I avoid on Sidey Solutions windows?
Do not use abrasive cleaners or scouring pads on any Sidey surface - glass, frame, or door.
Does Sidey Solutions publish an official cleaning guide?
Sidey Solutions has not published an official cleaning guide. The protocol on this page is based on Justin Orloff's 25 years hands-on experience.
Can I use a water-fed pole on Sidey Solutions windows?
Yes, purified water via a water-fed pole is one of the safest methods for Sidey Solutions glass. Ensure TDS is at or near zero before use and avoid directing high-pressure water at seals or gaskets.

Field Notes

โ€œGlass and frames: minimum twice per year inside and out. Foiled PVCu frames in areas of heavy industry: every three months. Foiled PVCu frames in rural locations: every six months. External hardware and ironmongery: wipe down at least once a month. Hardware mechanisms and keeps: oil or light grease once per year. Composite door surfaces: clean at least once a month; apply Konig Maintenance Lacquer every 6 to 12 months. Drainage holes: clear periodically when windows are opened.โ€

Justin Orloff