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[✓ Step 1] → [✓ Step 2] → [✓ Step 3] → [✓ Step 4] → [→ Step 5 ←]

Get Personal Answers from Someone Still Cleaning Windows Every Day

Step 5: AMA - Ask Me Anything Direct Expert Access


✅ Included: Cleaning Business Tier ($199) - One 30-minute session 

✅ Add-on: Available for Beginner Tier ($49/session) 

✅ White-Label: Custom scheduling for enterprise clients

You've learned the techniques. You've practiced the moves. You've documented your progress. But you have specific questions that training videos can't answer. That's exactly why Step 5 exists.

Training Gives You the System. AMA Gives You Solutions.


Steps 1 through 4 systematically teach you professional window cleaning. You have the manifesto, AR training, a comprehensive video course, and a documentation app. That foundation is solid.



  • But here's what training can't fully address:
  • The specific weird window in your house that defeats every technique
  • Your particular fear about working on ladders at your job site
  • Whether you should invest in that expensive pole system right now
  • How to handle a difficult client situation you're facing
  • The unique challenge at your commercial building that doesn't fit any training scenario
  • Business questions about pricing, marketing, or scaling your operation

These are the questions that need a conversation, not another video.

That's what the AMA (Ask Me Anything) session delivers—30 minutes of direct access to someone who's solved these exact problems over 25 years of daily window cleaning work.

GET CLEANING BUSINESS TIER (INCLUDES AMA) - $199

Or add a single AMA session to the Beginner Tier for $49

Why This Matters More Than You Think


I'm Not Retired

I'm Still Out There

Here's what makes this different from most "expert consultations": I'm not someone who cleaned windows 10 years ago and now teaches from memory. I was cleaning windows yesterday. I'll clean windows tomorrow. I'm out there in the real world, every single day, solving the same challenges you're facing right now.

When you ask me about a technique that's not working, I can tell you what I literally did last week in that situation. When you describe a difficult client, I can share what happened on a similar job last month. When you're stuck on a specific window type, I can walk you through exactly how I'd approach it—because I probably cleaned one just like it recently.

This is current, practical, real-world guidance—not theory from someone who stopped practicing years ago.

No Question Is Too Basic or Too Specific

  • Some students worry their questions are "too simple" or "too complicated." Here's the truth: every question matters.

    Too basic? If you're unsure about something fundamental, we need to clear that up so you can build on solid ground. I've answered "basic" questions that unlocked months of progress for students.

    Too specific? Those unique, weird situations are often the most interesting to solve. Bring your oddball windows, your strange job site challenges, your specific business scenarios. That's where the real learning happens.

    Too personal? You can ask about confidence, fear, motivation, whether this career is right for you, anything. I've been through it all over 25 years. This is a judgment-free space focused entirely on your growth.


What You Can Ask About

Technical ChallengesBusiness & Career QuestionsMindset & Personal GrowthSpecialized Situations

Technical Challenges

 Technique troubleshooting:

  • "I'm getting streaks on the edges no matter what I do"
  • "My J-turn doesn't work on tall narrow windows"
  • "How do I handle French panes efficiently?"
  • "The pole feels unstable when I'm reaching high"

Equipment questions:

  • "Should I invest in a water-fed pole system now or wait?"
  • "Which squeegee works best for textured glass?"
  • "How do I maintain my tools for longer life?"
  • "What's the minimum equipment needed to start professionally?"

Specific window problems:

  • "I have this really weird corner window situation..."
  • "How do I clean windows above a conservatory roof?"
  • "What's the best approach for skylights?"
  • "How do I handle windows with security bars?"

Business & Career Questions

 Starting your business:

  • "How do I price my first jobs?"
  • "What insurance do I actually need?"
  • "How did you get your first commercial clients?"
  • "Should I register as a business or start informal?"

Growing your operation:

  • "When is the right time to hire help?"
  • "How do I train employees to my standard?"
  • "What marketing actually works for window cleaners?"
  • "How do you handle scheduling and route planning?"

Pricing and value:

  • "Am I charging enough for my services?"
  • "How do I handle clients who want discounts?"
  • "When should I raise my rates?"
  • "How do you justify premium pricing?"

Mindset & Personal Growth

 Confidence building:

  • "I'm nervous about my first paying client"
  • "How do I deal with fear of heights?"
  • "What if I make mistakes in front of customers?"
  • "How do you stay motivated on difficult days?"

Career direction:

  • "Is window cleaning a viable long-term career?"
  • "Should I do this full-time or keep it as a side business?"
  • "How do you handle the physical demands as you age?"
  • "Can I really build a sustainable business from this?"

Work-life balance:

  • "How do you manage the seasonal nature of the work?"
  • "How many jobs per day is realistic long-term?"
  • "How do you prevent burnout?"
  • "What does your typical week look like?"

Specialized Situations

 Unique environments:

  • "I clean windows at a marina—salt buildup is intense"
  • "High-rise work safety protocols you actually use"
  • "Historical buildings with delicate glass"
  • "Working in extreme weather conditions"

Problem-solving:

  • "A client says I left scratches (I didn't)—how to handle?"
  • "Competition is undercutting my prices dramatically"
  • "How do you work efficiently in expensive neighborhoods?"
  • "Dealing with pets/security systems at residential jobs"

Career combinations:

  • "I'm a pressure washer—should I add window cleaning?"
  • "Combining window cleaning with other services"
  • "Moving from residential to commercial work"
  • "Seasonal work—what do you do in winter?"

How the AMA Session Works

​

Before Your Call

​

1. Book Your Preferred Time Choose from available time slots that work for your schedule. Sessions are available throughout the week, including some evening and weekend options for those who work during the day.

2. Submit Your Questions in Advance (Optional) You can share your questions when booking so I can prepare. But this is optional—many people prefer to ask spontaneously during the call.

3. Prepare Any Visuals If you have specific windows or situations to discuss, having photos ready can help. But it's not required—we can work through anything verbally.

​

During Your Call


30 minutes of focused attention:

  • Video call via Zoom, Google Meet, or your preferred platform
  • Just you and me—no group sessions, no distractions
  • We can share screens if you want to show photos or documents
  • I'll take notes on key points for you to reference later
  • Feel free to record the session for your own use

Flexible format:

  • Come with a prepared list of questions, or
  • Have a general topic to explore, or
  • Just start with what's most pressing right now

We'll use the time however best serves your needs.

​

After Your Call

​

You'll receive:

  • Summary of key points discussed (sent within 24 hours)
  • Any resources or references I mentioned
  • Follow-up support via email if needed
  • Access to book additional sessions (discounted rate for return students)

You keep:

  • Recording of the session (if you chose to record)
  • Notes from our conversation
  • Clarity on your next steps
  • Direct connection if urgent questions arise

Meet Justin Orloff

Your AMA Guide

I'm Justin Orloff, founder of Orloff's Window Cleaning in Vienna, Austria. I've been cleaning windows professionally since 1999—that's 25 years of daily hands-on experience across residential, commercial, and everything in between.

Over those 25 years, I've:

  • Built a 5-star rated business with 35+ Google reviews
  • Cleaned thousands of windows in every imaginable situation
  • Trained dozens of team members from complete beginners to confident professionals
  • Solved every window cleaning challenge you can think of (and many you can't)
  • Developed the 5-step training system you're working through right now

But here's what matters most for your AMA session:

I'm still out there cleaning windows every single day. This isn't retired-expert-looking-back knowledge. This is active-practitioner-solving-problems-daily experience. When you ask me something, I'm answering from current, real-world practice.

I created the AMA session because even the best training system can't anticipate every unique situation. You need someone you can actually talk to, someone who's been there, who understands the challenges, and who can give you practical solutions that work in the real world.

That's what these 30 minutes give you.

GET CLEANING BUSINESS TIER (INCLUDES AMA) - $199

Common Questions About AMA Sessions


No requirement, but most students find the AMA most valuable after working through the earlier steps. You'll have context for your questions, and I can build on what you've learned. That said, if you have urgent questions right now, book your session whenever it helps.

Absolutely. Many students book one session early in their journey and another a few months later. Return students get discounted rates. You can book as many sessions as helpful for your growth.

We can extend to 45 or 60 minutes if needed. Just let me know when booking, and I'll send pricing for longer sessions. Most students find 30 minutes sufficient for 3-5 substantial questions.

Yes, but please mention this when booking so I can prepare appropriately. The price stays the same—I want to help your whole team succeed.

I've done hundreds of these calls. I know how to make the conversation comfortable and productive. There's no judgment, no pressure—just helpful guidance. Start with your easiest question, and we'll build from there.

Yes, if you prefer phone-only, just note that when booking. Video is helpful for showing technique demonstrations or reviewing photos, but audio-only works fine for most discussions.

I'm in Vienna, Austria (Central European Time). But I schedule sessions to accommodate students worldwide, including early morning and evening slots to reach different time zones.

Yes. Reschedule anytime up to 24 hours before your session with no penalty. Cancel with 24+ hours notice for full refund. Life happens—I understand.

Yes! Step 5 (AMA) is included when you purchase the Complete 5-Step System for €199. That bundle includes all five steps at massive savings compared to buying individually.

The Complete 5-Step System


You've reached Step 5—the final piece of your window cleaning mastery journey.


Step 1 - The Essentials: The Window Cleaning Manifesto—mental foundation and basic techniques

Step 2 - AR Training Tool: Build muscle memory for the three fundamental squeegee turns

Step 3 - Mastery Course: 90 minutes of comprehensive professional training

Step 4 - Clear View Creator: Document your transformation and track your growth

Step 5 - AMA with Justin: Personal guidance for your specific questions and challenges 

Get the Answers You Need

You have questions. You have specific challenges. You have unique situations that don't fit any training video.


That's normal. That's how skill development works. Training gives you the foundation. Experience creates the questions. Guidance provides the answers. This AMA session is your direct line to someone who's solved these exact problems over 25 years of daily practice. No automated responses. No generic advice. Just real answers from real experience. 30 minutes can save you months of trial and error.

GET CLEANING BUSINESS TIER (INCLUDES AMA) - $199

✅ Add-on: Available for Beginner Tier ($49/session)

✅ White-Label: Custom scheduling for enterprise clients


Questions before booking? Contact Justin: 

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